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DHHS Child Welfare Program Works to Meet National Accreditation Standards

By Chris Beerits

DHHS Child Welfare Services has committed to a rigorous effort to meet national accreditation standards for public agency child welfare programs. Developed by the Council on Accreditation (COA), these standards have been continuously revised and improved over a 30-year period. Numerous private organizations in Maine are already accredited by the COA.

Because COA standards provide an excellent blueprint for a strong child welfare program, accreditation will enable DHHS Child Welfare Services to strengthen and improve recent reforms in several ways:

  • Through COA Accreditation, staff and leadership become more true to their Practice Model. “How we do our work is as important as the work we do.”
  • Accreditation affords leadership the opportunity to engage all staff and for everyone to have a voice in improving performance and quality of services to children and their families.
  • Accreditation will further guide Maine’s Child Welfare Program toward excellence:
  • A system that is safe and gets good outcomes for children and their families.
  • An organization committed to quality from bottom to top and top to bottom.
  • Staff who connect with children and their families, their conditions and their needs.
  • Accreditation helps ensure that employees have the skills and training they need to provide services and ensure clearly defined criteria to evaluate personnel performance.
  • Accreditation helps ensure ongoing procedures to identify problem areas and make necessary changes and improvements to the organization.
    Accreditation helps ensure processes to plan for adverse situations and effectively manage risk.
  • Accreditation will enable Maine Child Welfare Services to meet broader DHHS outcomes expected from all parts of the organization.

Some staff speak of COA accreditation as “taking Maine’s Child Welfare reform effort to the next level.”

Jim Beougher, Director of the Office of Child and Family Services (OCFS), and Dan Despard, Acting Director of Child Welfare Services at OCFS, have created two Accreditation Self Study Committees to rate how well the organization is presently implementing COA standards and to recommend changes where needed. Two foster parents, Barbara Ford of Winterport and Shirley Melancon of Starks, serve on the committee which rates child welfare services.

By December 2006 the work groups of the self study committees had rated Maine’s implementation of COA standards. In January and February 2007, child welfare management made many decisions to strengthen the child welfare program, based on these recommendations. The work to implement these decisions has now been assigned and is expected to take a year to complete.

DHHS Child Welfare Services hopes to make enough improvements to be able to submit their self study to COA by early 2008. COA reviewers would then visit the DHHS central offices and all eight DHHS districts in the spring and summer of 2008 to validate implementation of COA standards. As part of this review, they will want to talk to foster parents.

Chris Beerits, who recently retired as Deputy Director of Child Welfare Services at OCFS, is now working at the Child Welfare Training Institute to support this massive accreditation effort by OCFS Child Welfare Services by providing coordination. If you are interested in more information about accreditation, you can contact Chris Beerits at cbeerits@usm.maine.edu. You can also check out the web sites of the Council on Accreditation at www.coanet.org and www.coastandards.org.

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